Hotels & Hospitality

A concierge in every room

An assistant trained on your guest directory, amenity schedules, and local guides — guests get answers instantly, the front desk breathes.

Free to start · no credit card · get started →

Property operations — pick yours

Answer amenity, dining, and local questions before the front desk rings.

The front desk rings with the same ten questions

The phones

Checkout time, on loop

"When's breakfast?" "Is the pool open?" Staff repeat the directory all shift.

The peaks

Check-in rush pileups

At 4pm the lobby queues. Simple questions steal time from guests who need real help.

The upsell

Missed revenue moments

Guests who can't find spa hours don't book the spa. Slow answers cost more than time.

One speaker for the whole stay

Spin up an assistant for each phase — trained on the documents you already have.

Do you have parking, and is it valet?
Yes — valet at $45/night, or self-park across the street at $28. Both bookable at check-in.
Guest-Directory.pdf

Phase 01 · Before arrival

Book it

Pre-arrival questions answered instantly — before they email the OTA instead.

What time does the pool close tonight?
10pm today — towels at the 3rd-floor stand, adults-only after 8pm.
Amenity-Schedule.pdf

Phase 02 · The stay

Serve it

Amenity hours, dining, and requests handled by QR code from every room.

Can we get a late checkout tomorrow?
Until 1pm, complimentary for members — I've flagged your request for the desk.
Checkout-Policies.pdf

Phase 03 · Checkout & return

Bring them back

Smooth departures and answered follow-ups turn stays into return bookings.

Every guest question reports back

See what guests ask, which amenities they miss, and where service slips.

For your property, that means:

Protected desk hours

The desk handles guests, not FAQs

Directory questions answer themselves — even during the 4pm rush.

More revenue moments

Surface what guests can't find

If 38 guests ask about spa hours, that's 38 bookings waiting on better signage.

app.speaksense.ai/insights
What guests askLast 30 days
What time is breakfast?66
What are the pool hours?52
How do I book the spa?38
38 asked — add spa booking to the in-room QR card
Is late checkout available?27
94% answered without the front deskView report →

Guest Service Augmentation

Ready to build?

Free to start · no credit card · your first speaker in minutes