Privacy Policy
Last Updated: December 2025
1. Overview
SpeakSense AI Inc. (“SpeakSense”, “we”, “us”, “our”) does business as SpeakSense — an AI-powered collaboration platform where “Experts” upload content (such as PDFs, slides, videos, and other files) to create Spaces that “Users” can join and interact with.
Anyone on SpeakSense may act as both an Expert and a User.
We are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy explains how SpeakSense processes personal information under the laws of:
Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA)
The United States, including California’s CCPA/CPRA
The European Union and European Economic Area, under the General Data Protection Regulation (GDPR)
2. Who We Are
SpeakSense AI Inc.
30 Adelaide Street East, Suite 1201
Toronto, Ontario, Canada M5S 3G8
Email: hello@speaksense.ai
SpeakSense AI Inc. is incorporated federally in Canada and is the data controller for purposes of applicable privacy laws.
3. Information We Collect
We collect the following categories of information:
Type | Examples | Purpose |
|---|---|---|
Account Information | Name, email address, password, profile photo | To create and manage your account |
Uploaded Content | Files, PDFs, slides, videos, audio, and images uploaded by Experts | To enable Space creation and AI interaction |
AI Interaction Data | Prompts, responses, and contextual messages exchanged with the SpeakSense agent | To provide, improve, and personalize AI performance |
Device & Analytics Data | IP address, browser type, operating system, device identifiers, usage metrics | For security, diagnostics, and performance analytics |
Payment Data | Processed securely by third-party providers (e.g., Stripe or equivalent) | For billing and subscription management |
Cookies and Similar Technologies | Session identifiers, preference cookies | To maintain sessions and enhance usability |
Biometric or Voice Data | Audio samples if you use voice-based interaction | To enable speech recognition and AI response |
Integration Data (future) | Tokens or credentials from linked services such as Google Drive, Notion, Dropbox | To import or manage connected resources |
4. How We Use Your Information
We process personal information for the following purposes:
To operate and improve SpeakSense – providing functionality for Experts and Users, maintaining Spaces, and optimizing AI accuracy.
To develop and train models – using public Spaces and publicly marked resources only. Private or restricted data are excluded from training.
To ensure platform security and integrity – via tools such as Sentry for error reporting and analytics.
To process payments – through secure, third-party payment providers.
To comply with legal obligations – including responding to lawful requests or enforcing our Terms of Service.
We do not sell personal data, share information with marketing or advertising partners, or use user data for third-party profiling.
5. Public and Private Spaces
Experts control the visibility of their uploaded content:
Public Spaces: Visible to other Users and accessible by the overarching SpeakSense AI agent. Content and interactions may be used for training and inference to improve the platform.
Private Spaces: Accessible only to invited Users. Data from private Spaces are used strictly for inference, not for model training.
Experts can mark individual files as private even within a public Space.
6. Data Retention and Deletion
You may delete your account or any Space at any time.
We automatically delete inactive Spaces (and their data) after one year of inactivity.
You may request deletion of personal data by emailing hello@speaksense.ai.
Backup copies may remain temporarily in secure archives for disaster recovery but are purged regularly.
7. Data Hosting and Cross-Border Transfers
We host and process data as follows:
Location | Purpose | Provider |
|---|---|---|
Montreal, Canada (GCP) | Primary cloud storage, compute, and database | Google Cloud Platform |
U.S. Central (Vertex AI) | Model hosting and inference (Gemini model) | Google Cloud / Vertex AI |
U.S. (Sentry) | Error logging and diagnostics | Functional SaaS provider |
Codemagic | Build and deployment automation | CI/CD provider |
Because our operations span multiple jurisdictions, your information may be transferred to and processed in the United States and Canada. We implement Standard Contractual Clauses (SCCs) and equivalent safeguards to ensure compliance with GDPR, PIPEDA, and CCPA/CPRA requirements.
8. Legal Bases for Processing (EU/EEA)
Under the GDPR, we process personal data based on the following legal grounds:
Contractual necessity: to provide platform functionality and maintain your account.
Consent: for collecting optional or sensitive data (e.g., voice interactions).
Legitimate interests: to ensure platform security, improve models, and conduct analytics.
Legal obligations: to comply with applicable law and protect our rights.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Rectify inaccurate or incomplete information
Erase (“right to be forgotten”) your personal data
Withdraw consent at any time for consent-based processing
Object or restrict certain processing activities
Port your data to another provider in a machine-readable format
To exercise these rights, contact us at hello@speaksense.ai.
We will respond within 30 days (or as required by law).
10. Cookies and Tracking Technologies
We use cookies and local storage to:
Keep you signed in between sessions
Remember preferences
Conduct anonymous analytics
You can disable cookies in your browser, but some features may not function properly.
11. Children’s Privacy
SpeakSense is intended for users aged 13 and older (or 16+ in jurisdictions with higher minimums).
We do not knowingly collect personal information from minors below this threshold. If you believe a minor has provided information to us, please contact hello@speaksense.ai for prompt deletion.
12. Security
We employ administrative, technical, and physical safeguards consistent with industry best practices to protect your data, including:
Encryption in transit and at rest
Access controls and authentication
Secure infrastructure via Google Cloud Platform
Continuous monitoring and regular audits
No system is perfectly secure, but we strive to minimize risk through rigorous design.
13. Third-Party Services
We may engage limited service providers (as outlined above) solely for hosting, error monitoring, payments, and deployment. Each provider is contractually required to meet applicable privacy and data protection standards.
We do not permit these providers to use your personal information for their own purposes.
14. Data Protection Addenda
(a) European Union / EEA
Users in the EU/EEA are protected under GDPR. We provide:
Lawful basis for each processing activity
Standard Contractual Clauses (SCCs) for cross-border data transfers
A designated contact for privacy concerns at hello@speaksense.ai
(b) Canada
We comply with PIPEDA and other applicable provincial laws.
By using SpeakSense, you consent to the collection, use, and disclosure of your information as described in this Policy.
(c) United States (CCPA/CPRA)
California residents may request access to, deletion of, or information about data we hold on them by contacting hello@speaksense.ai.
We do not “sell” personal information as defined under the CCPA/CPRA.
15. Data Retention Periods
Data Type | Retention Duration | Notes |
|---|---|---|
Account data | While account is active | Deleted upon closure |
Uploaded content | Until deletion or 1-year inactivity | Expert-controlled |
AI interaction logs | Up to 12 months | Used to improve performance |
Payment records | As legally required | Retained for accounting |
Backup archives | ≤ 90 days | For disaster recovery |
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology or legal requirements. Material updates will be communicated via email or within the platform. Your continued use of SpeakSense constitutes acceptance of any revisions.
17. Contact Us
For any privacy-related inquiries, requests, or complaints, please contact:
SpeakSense AI Inc. (d/b/a SpeakSense)
30 Adelaide Street East, Suite 1201
Toronto, Ontario, Canada M5S 3G8
Email: hello@speaksense.ai
Appendix A
Privacy at a Glance
Who we are
SpeakSense AI Inc. (d/b/a “SpeakSense”) is a Canadian company headquartered at 30 Adelaide Street East, Suite 1201, Toronto, Ontario M5S 3G8.
We build SpeakSense — an AI platform where Experts upload content to create “Spaces” that Users can explore, converse with, and learn from.
What we collect
Account info (email, name, password)
Uploaded content (files, images, video, audio)
AI interactions (prompts and responses)
Device and analytics data (IP, usage, browser type)
Payment details (handled via secure third-party provider)
Optional voice data (if you use audio features)
How we use it
To operate and improve SpeakSense
To train and enhance AI models using public Spaces only
To maintain platform security and troubleshoot errors
To process payments
Your choices
Delete your data or account anytime
Control whether a Space is public or private
Opt out of cookies or revoke consent
Request access, correction, or deletion at hello@speaksense.ai
What we don’t do
We never sell your data
We don’t share information with advertisers or marketing partners
How long we keep it
Active data: as long as your account is active
Inactive Spaces: deleted after 1 year
Backups: securely purged within 90 days
Children
For users 13 + (16 + in some jurisdictions).
Appendix B
Data Safety Table
Data Category | Examples | Collected? | Purpose | User Control |
|---|---|---|---|---|
Personal Info | Name, email | ✅ | Account setup, login | Delete via account settings |
Files & Docs | PDFs, PPTs, videos, images | ✅ | AI context & collaboration | Expert controls visibility |
Audio | Voice input | ✅ (if used) | Speech-to-text & interaction | Delete at any time |
App Activity | Prompts, usage logs | ✅ | Model improvement (public data only) | Request deletion |
Device or other IDs | IP, browser, OS | ✅ | Security, analytics | Limited opt-out via cookies |
Payment Info | Through Stripe or similar | ✅ | Subscription, billing | Contact payment provider |
Diagnostics | Error reports via Sentry | ✅ | Troubleshooting | Not user-configurable |
Location | Approx. IP-based region | ✅ | Regional compliance, latency optimization | N/A |
Marketing | Email newsletters | ❌ | N/A | N/A |
Third-Party Sharing | Hosting & analytics vendors | ✅ | Platform functionality only | Covered by contracts |
Data Encryption | — | ✅ | In transit & at rest | — |
Data Deletion Window | — | ✅ | Within 30 days of request or 1 year inactivity | — |
1. Overview
SpeakSense AI Inc. (“SpeakSense”, “we”, “us”, “our”) does business as SpeakSense — an AI-powered collaboration platform where “Experts” upload content (such as PDFs, slides, videos, and other files) to create Spaces that “Users” can join and interact with.
Anyone on SpeakSense may act as both an Expert and a User.
We are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy explains how SpeakSense processes personal information under the laws of:
Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA)
The United States, including California’s CCPA/CPRA
The European Union and European Economic Area, under the General Data Protection Regulation (GDPR)
2. Who We Are
SpeakSense AI Inc.
30 Adelaide Street East, Suite 1201
Toronto, Ontario, Canada M5S 3G8
Email: hello@speaksense.ai
SpeakSense AI Inc. is incorporated federally in Canada and is the data controller for purposes of applicable privacy laws.
3. Information We Collect
We collect the following categories of information:
Type | Examples | Purpose |
|---|---|---|
Account Information | Name, email address, password, profile photo | To create and manage your account |
Uploaded Content | Files, PDFs, slides, videos, audio, and images uploaded by Experts | To enable Space creation and AI interaction |
AI Interaction Data | Prompts, responses, and contextual messages exchanged with the SpeakSense agent | To provide, improve, and personalize AI performance |
Device & Analytics Data | IP address, browser type, operating system, device identifiers, usage metrics | For security, diagnostics, and performance analytics |
Payment Data | Processed securely by third-party providers (e.g., Stripe or equivalent) | For billing and subscription management |
Cookies and Similar Technologies | Session identifiers, preference cookies | To maintain sessions and enhance usability |
Biometric or Voice Data | Audio samples if you use voice-based interaction | To enable speech recognition and AI response |
Integration Data (future) | Tokens or credentials from linked services such as Google Drive, Notion, Dropbox | To import or manage connected resources |
4. How We Use Your Information
We process personal information for the following purposes:
To operate and improve SpeakSense – providing functionality for Experts and Users, maintaining Spaces, and optimizing AI accuracy.
To develop and train models – using public Spaces and publicly marked resources only. Private or restricted data are excluded from training.
To ensure platform security and integrity – via tools such as Sentry for error reporting and analytics.
To process payments – through secure, third-party payment providers.
To comply with legal obligations – including responding to lawful requests or enforcing our Terms of Service.
We do not sell personal data, share information with marketing or advertising partners, or use user data for third-party profiling.
5. Public and Private Spaces
Experts control the visibility of their uploaded content:
Public Spaces: Visible to other Users and accessible by the overarching SpeakSense AI agent. Content and interactions may be used for training and inference to improve the platform.
Private Spaces: Accessible only to invited Users. Data from private Spaces are used strictly for inference, not for model training.
Experts can mark individual files as private even within a public Space.
6. Data Retention and Deletion
You may delete your account or any Space at any time.
We automatically delete inactive Spaces (and their data) after one year of inactivity.
You may request deletion of personal data by emailing hello@speaksense.ai.
Backup copies may remain temporarily in secure archives for disaster recovery but are purged regularly.
7. Data Hosting and Cross-Border Transfers
We host and process data as follows:
Location | Purpose | Provider |
|---|---|---|
Montreal, Canada (GCP) | Primary cloud storage, compute, and database | Google Cloud Platform |
U.S. Central (Vertex AI) | Model hosting and inference (Gemini model) | Google Cloud / Vertex AI |
U.S. (Sentry) | Error logging and diagnostics | Functional SaaS provider |
Codemagic | Build and deployment automation | CI/CD provider |
Because our operations span multiple jurisdictions, your information may be transferred to and processed in the United States and Canada. We implement Standard Contractual Clauses (SCCs) and equivalent safeguards to ensure compliance with GDPR, PIPEDA, and CCPA/CPRA requirements.
8. Legal Bases for Processing (EU/EEA)
Under the GDPR, we process personal data based on the following legal grounds:
Contractual necessity: to provide platform functionality and maintain your account.
Consent: for collecting optional or sensitive data (e.g., voice interactions).
Legitimate interests: to ensure platform security, improve models, and conduct analytics.
Legal obligations: to comply with applicable law and protect our rights.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Rectify inaccurate or incomplete information
Erase (“right to be forgotten”) your personal data
Withdraw consent at any time for consent-based processing
Object or restrict certain processing activities
Port your data to another provider in a machine-readable format
To exercise these rights, contact us at hello@speaksense.ai.
We will respond within 30 days (or as required by law).
10. Cookies and Tracking Technologies
We use cookies and local storage to:
Keep you signed in between sessions
Remember preferences
Conduct anonymous analytics
You can disable cookies in your browser, but some features may not function properly.
11. Children’s Privacy
SpeakSense is intended for users aged 13 and older (or 16+ in jurisdictions with higher minimums).
We do not knowingly collect personal information from minors below this threshold. If you believe a minor has provided information to us, please contact hello@speaksense.ai for prompt deletion.
12. Security
We employ administrative, technical, and physical safeguards consistent with industry best practices to protect your data, including:
Encryption in transit and at rest
Access controls and authentication
Secure infrastructure via Google Cloud Platform
Continuous monitoring and regular audits
No system is perfectly secure, but we strive to minimize risk through rigorous design.
13. Third-Party Services
We may engage limited service providers (as outlined above) solely for hosting, error monitoring, payments, and deployment. Each provider is contractually required to meet applicable privacy and data protection standards.
We do not permit these providers to use your personal information for their own purposes.
14. Data Protection Addenda
(a) European Union / EEA
Users in the EU/EEA are protected under GDPR. We provide:
Lawful basis for each processing activity
Standard Contractual Clauses (SCCs) for cross-border data transfers
A designated contact for privacy concerns at hello@speaksense.ai
(b) Canada
We comply with PIPEDA and other applicable provincial laws.
By using SpeakSense, you consent to the collection, use, and disclosure of your information as described in this Policy.
(c) United States (CCPA/CPRA)
California residents may request access to, deletion of, or information about data we hold on them by contacting hello@speaksense.ai.
We do not “sell” personal information as defined under the CCPA/CPRA.
15. Data Retention Periods
Data Type | Retention Duration | Notes |
|---|---|---|
Account data | While account is active | Deleted upon closure |
Uploaded content | Until deletion or 1-year inactivity | Expert-controlled |
AI interaction logs | Up to 12 months | Used to improve performance |
Payment records | As legally required | Retained for accounting |
Backup archives | ≤ 90 days | For disaster recovery |
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology or legal requirements. Material updates will be communicated via email or within the platform. Your continued use of SpeakSense constitutes acceptance of any revisions.
17. Contact Us
For any privacy-related inquiries, requests, or complaints, please contact:
SpeakSense AI Inc. (d/b/a SpeakSense)
30 Adelaide Street East, Suite 1201
Toronto, Ontario, Canada M5S 3G8
Email: hello@speaksense.ai
Appendix A
Privacy at a Glance
Who we are
SpeakSense AI Inc. (d/b/a “SpeakSense”) is a Canadian company headquartered at 30 Adelaide Street East, Suite 1201, Toronto, Ontario M5S 3G8.
We build SpeakSense — an AI platform where Experts upload content to create “Spaces” that Users can explore, converse with, and learn from.
What we collect
Account info (email, name, password)
Uploaded content (files, images, video, audio)
AI interactions (prompts and responses)
Device and analytics data (IP, usage, browser type)
Payment details (handled via secure third-party provider)
Optional voice data (if you use audio features)
How we use it
To operate and improve SpeakSense
To train and enhance AI models using public Spaces only
To maintain platform security and troubleshoot errors
To process payments
Your choices
Delete your data or account anytime
Control whether a Space is public or private
Opt out of cookies or revoke consent
Request access, correction, or deletion at hello@speaksense.ai
What we don’t do
We never sell your data
We don’t share information with advertisers or marketing partners
How long we keep it
Active data: as long as your account is active
Inactive Spaces: deleted after 1 year
Backups: securely purged within 90 days
Children
For users 13 + (16 + in some jurisdictions).
Appendix B
Data Safety Table
Data Category | Examples | Collected? | Purpose | User Control |
|---|---|---|---|---|
Personal Info | Name, email | ✅ | Account setup, login | Delete via account settings |
Files & Docs | PDFs, PPTs, videos, images | ✅ | AI context & collaboration | Expert controls visibility |
Audio | Voice input | ✅ (if used) | Speech-to-text & interaction | Delete at any time |
App Activity | Prompts, usage logs | ✅ | Model improvement (public data only) | Request deletion |
Device or other IDs | IP, browser, OS | ✅ | Security, analytics | Limited opt-out via cookies |
Payment Info | Through Stripe or similar | ✅ | Subscription, billing | Contact payment provider |
Diagnostics | Error reports via Sentry | ✅ | Troubleshooting | Not user-configurable |
Location | Approx. IP-based region | ✅ | Regional compliance, latency optimization | N/A |
Marketing | Email newsletters | ❌ | N/A | N/A |
Third-Party Sharing | Hosting & analytics vendors | ✅ | Platform functionality only | Covered by contracts |
Data Encryption | — | ✅ | In transit & at rest | — |
Data Deletion Window | — | ✅ | Within 30 days of request or 1 year inactivity | — |