Privacy Policy

Last Updated: December 2025

1. Overview

SpeakSense AI Inc. (“SpeakSense”, “we”, “us”, “our”) does business as SpeakSense — an AI-powered collaboration platform where “Experts” upload content (such as PDFs, slides, videos, and other files) to create Spaces that “Users” can join and interact with.
Anyone on SpeakSense may act as both an Expert and a User.

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy explains how SpeakSense processes personal information under the laws of:

  • Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA)

  • The United States, including California’s CCPA/CPRA

  • The European Union and European Economic Area, under the General Data Protection Regulation (GDPR)

2. Who We Are

SpeakSense AI Inc.
30 Adelaide Street East, Suite 1201
Toronto, Ontario, Canada M5S 3G8
Email: hello@speaksense.ai

SpeakSense AI Inc. is incorporated federally in Canada and is the data controller for purposes of applicable privacy laws.

3. Information We Collect

We collect the following categories of information:

Type

Examples

Purpose

Account Information

Name, email address, password, profile photo

To create and manage your account

Uploaded Content

Files, PDFs, slides, videos, audio, and images uploaded by Experts

To enable Space creation and AI interaction

AI Interaction Data

Prompts, responses, and contextual messages exchanged with the SpeakSense agent

To provide, improve, and personalize AI performance

Device & Analytics Data

IP address, browser type, operating system, device identifiers, usage metrics

For security, diagnostics, and performance analytics

Payment Data

Processed securely by third-party providers (e.g., Stripe or equivalent)

For billing and subscription management

Cookies and Similar Technologies

Session identifiers, preference cookies

To maintain sessions and enhance usability

Biometric or Voice Data

Audio samples if you use voice-based interaction

To enable speech recognition and AI response

Integration Data (future)

Tokens or credentials from linked services such as Google Drive, Notion, Dropbox

To import or manage connected resources

4. How We Use Your Information

We process personal information for the following purposes:

  1. To operate and improve SpeakSense – providing functionality for Experts and Users, maintaining Spaces, and optimizing AI accuracy.

  2. To develop and train models – using public Spaces and publicly marked resources only. Private or restricted data are excluded from training.

  3. To ensure platform security and integrity – via tools such as Sentry for error reporting and analytics.

  4. To process payments – through secure, third-party payment providers.

  5. To comply with legal obligations – including responding to lawful requests or enforcing our Terms of Service.

We do not sell personal data, share information with marketing or advertising partners, or use user data for third-party profiling.

5. Public and Private Spaces

Experts control the visibility of their uploaded content:

  • Public Spaces: Visible to other Users and accessible by the overarching SpeakSense AI agent. Content and interactions may be used for training and inference to improve the platform.

  • Private Spaces: Accessible only to invited Users. Data from private Spaces are used strictly for inference, not for model training.
    Experts can mark individual files as private even within a public Space.

6. Data Retention and Deletion

  • You may delete your account or any Space at any time.

  • We automatically delete inactive Spaces (and their data) after one year of inactivity.

  • You may request deletion of personal data by emailing hello@speaksense.ai.

  • Backup copies may remain temporarily in secure archives for disaster recovery but are purged regularly.

7. Data Hosting and Cross-Border Transfers

We host and process data as follows:

Location

Purpose

Provider

Montreal, Canada (GCP)

Primary cloud storage, compute, and database

Google Cloud Platform

U.S. Central (Vertex AI)

Model hosting and inference (Gemini model)

Google Cloud / Vertex AI

U.S. (Sentry)

Error logging and diagnostics

Functional SaaS provider

Codemagic

Build and deployment automation

CI/CD provider

Because our operations span multiple jurisdictions, your information may be transferred to and processed in the United States and Canada. We implement Standard Contractual Clauses (SCCs) and equivalent safeguards to ensure compliance with GDPR, PIPEDA, and CCPA/CPRA requirements.

8. Legal Bases for Processing (EU/EEA)

Under the GDPR, we process personal data based on the following legal grounds:

  • Contractual necessity: to provide platform functionality and maintain your account.

  • Consent: for collecting optional or sensitive data (e.g., voice interactions).

  • Legitimate interests: to ensure platform security, improve models, and conduct analytics.

  • Legal obligations: to comply with applicable law and protect our rights.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete information

  • Erase (“right to be forgotten”) your personal data

  • Withdraw consent at any time for consent-based processing

  • Object or restrict certain processing activities

  • Port your data to another provider in a machine-readable format

To exercise these rights, contact us at hello@speaksense.ai.
We will respond within 30 days (or as required by law).

10. Cookies and Tracking Technologies

We use cookies and local storage to:

  • Keep you signed in between sessions

  • Remember preferences

  • Conduct anonymous analytics

You can disable cookies in your browser, but some features may not function properly.

11. Children’s Privacy

SpeakSense is intended for users aged 13 and older (or 16+ in jurisdictions with higher minimums).
We do not knowingly collect personal information from minors below this threshold. If you believe a minor has provided information to us, please contact hello@speaksense.ai for prompt deletion.

12. Security

We employ administrative, technical, and physical safeguards consistent with industry best practices to protect your data, including:

  • Encryption in transit and at rest

  • Access controls and authentication

  • Secure infrastructure via Google Cloud Platform

  • Continuous monitoring and regular audits

No system is perfectly secure, but we strive to minimize risk through rigorous design.

13. Third-Party Services

We may engage limited service providers (as outlined above) solely for hosting, error monitoring, payments, and deployment. Each provider is contractually required to meet applicable privacy and data protection standards.

We do not permit these providers to use your personal information for their own purposes.

14. Data Protection Addenda

(a) European Union / EEA

Users in the EU/EEA are protected under GDPR. We provide:

  • Lawful basis for each processing activity

  • Standard Contractual Clauses (SCCs) for cross-border data transfers

  • A designated contact for privacy concerns at hello@speaksense.ai

(b) Canada

We comply with PIPEDA and other applicable provincial laws.
By using SpeakSense, you consent to the collection, use, and disclosure of your information as described in this Policy.

(c) United States (CCPA/CPRA)

California residents may request access to, deletion of, or information about data we hold on them by contacting hello@speaksense.ai.
We do not “sell” personal information as defined under the CCPA/CPRA.

15. Data Retention Periods

Data Type

Retention Duration

Notes

Account data

While account is active

Deleted upon closure

Uploaded content

Until deletion or 1-year inactivity

Expert-controlled

AI interaction logs

Up to 12 months

Used to improve performance

Payment records

As legally required

Retained for accounting

Backup archives

≤ 90 days

For disaster recovery

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology or legal requirements. Material updates will be communicated via email or within the platform. Your continued use of SpeakSense constitutes acceptance of any revisions.

17. Contact Us

For any privacy-related inquiries, requests, or complaints, please contact:

SpeakSense AI Inc. (d/b/a SpeakSense)
30 Adelaide Street East, Suite 1201
Toronto, Ontario, Canada M5S 3G8
Email: hello@speaksense.ai

Appendix A
Privacy at a Glance

Who we are
SpeakSense AI Inc. (d/b/a “SpeakSense”) is a Canadian company headquartered at 30 Adelaide Street East, Suite 1201, Toronto, Ontario M5S 3G8.
We build SpeakSense — an AI platform where Experts upload content to create “Spaces” that Users can explore, converse with, and learn from.

What we collect

  • Account info (email, name, password)

  • Uploaded content (files, images, video, audio)

  • AI interactions (prompts and responses)

  • Device and analytics data (IP, usage, browser type)

  • Payment details (handled via secure third-party provider)

  • Optional voice data (if you use audio features)

How we use it

  • To operate and improve SpeakSense

  • To train and enhance AI models using public Spaces only

  • To maintain platform security and troubleshoot errors

  • To process payments

Your choices

  • Delete your data or account anytime

  • Control whether a Space is public or private

  • Opt out of cookies or revoke consent

  • Request access, correction, or deletion at hello@speaksense.ai

What we don’t do

  • We never sell your data

  • We don’t share information with advertisers or marketing partners

How long we keep it

  • Active data: as long as your account is active

  • Inactive Spaces: deleted after 1 year

  • Backups: securely purged within 90 days

Children
For users 13 + (16 + in some jurisdictions).

Appendix B

Data Safety Table

Data Category

Examples

Collected?

Purpose

User Control

Personal Info

Name, email

Account setup, login

Delete via account settings

Files & Docs

PDFs, PPTs, videos, images

AI context & collaboration

Expert controls visibility

Audio

Voice input

✅ (if used)

Speech-to-text & interaction

Delete at any time

App Activity

Prompts, usage logs

Model improvement (public data only)

Request deletion

Device or other IDs

IP, browser, OS

Security, analytics

Limited opt-out via cookies

Payment Info

Through Stripe or similar

Subscription, billing

Contact payment provider

Diagnostics

Error reports via Sentry

Troubleshooting

Not user-configurable

Location

Approx. IP-based region

Regional compliance, latency optimization

N/A

Marketing

Email newsletters

N/A

N/A

Third-Party Sharing

Hosting & analytics vendors

Platform functionality only

Covered by contracts

Data Encryption

In transit & at rest

Data Deletion Window

Within 30 days of request or 1 year inactivity

1. Overview

SpeakSense AI Inc. (“SpeakSense”, “we”, “us”, “our”) does business as SpeakSense — an AI-powered collaboration platform where “Experts” upload content (such as PDFs, slides, videos, and other files) to create Spaces that “Users” can join and interact with.
Anyone on SpeakSense may act as both an Expert and a User.

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy explains how SpeakSense processes personal information under the laws of:

  • Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA)

  • The United States, including California’s CCPA/CPRA

  • The European Union and European Economic Area, under the General Data Protection Regulation (GDPR)

2. Who We Are

SpeakSense AI Inc.
30 Adelaide Street East, Suite 1201
Toronto, Ontario, Canada M5S 3G8
Email: hello@speaksense.ai

SpeakSense AI Inc. is incorporated federally in Canada and is the data controller for purposes of applicable privacy laws.

3. Information We Collect

We collect the following categories of information:

Type

Examples

Purpose

Account Information

Name, email address, password, profile photo

To create and manage your account

Uploaded Content

Files, PDFs, slides, videos, audio, and images uploaded by Experts

To enable Space creation and AI interaction

AI Interaction Data

Prompts, responses, and contextual messages exchanged with the SpeakSense agent

To provide, improve, and personalize AI performance

Device & Analytics Data

IP address, browser type, operating system, device identifiers, usage metrics

For security, diagnostics, and performance analytics

Payment Data

Processed securely by third-party providers (e.g., Stripe or equivalent)

For billing and subscription management

Cookies and Similar Technologies

Session identifiers, preference cookies

To maintain sessions and enhance usability

Biometric or Voice Data

Audio samples if you use voice-based interaction

To enable speech recognition and AI response

Integration Data (future)

Tokens or credentials from linked services such as Google Drive, Notion, Dropbox

To import or manage connected resources

4. How We Use Your Information

We process personal information for the following purposes:

  1. To operate and improve SpeakSense – providing functionality for Experts and Users, maintaining Spaces, and optimizing AI accuracy.

  2. To develop and train models – using public Spaces and publicly marked resources only. Private or restricted data are excluded from training.

  3. To ensure platform security and integrity – via tools such as Sentry for error reporting and analytics.

  4. To process payments – through secure, third-party payment providers.

  5. To comply with legal obligations – including responding to lawful requests or enforcing our Terms of Service.

We do not sell personal data, share information with marketing or advertising partners, or use user data for third-party profiling.

5. Public and Private Spaces

Experts control the visibility of their uploaded content:

  • Public Spaces: Visible to other Users and accessible by the overarching SpeakSense AI agent. Content and interactions may be used for training and inference to improve the platform.

  • Private Spaces: Accessible only to invited Users. Data from private Spaces are used strictly for inference, not for model training.
    Experts can mark individual files as private even within a public Space.

6. Data Retention and Deletion

  • You may delete your account or any Space at any time.

  • We automatically delete inactive Spaces (and their data) after one year of inactivity.

  • You may request deletion of personal data by emailing hello@speaksense.ai.

  • Backup copies may remain temporarily in secure archives for disaster recovery but are purged regularly.

7. Data Hosting and Cross-Border Transfers

We host and process data as follows:

Location

Purpose

Provider

Montreal, Canada (GCP)

Primary cloud storage, compute, and database

Google Cloud Platform

U.S. Central (Vertex AI)

Model hosting and inference (Gemini model)

Google Cloud / Vertex AI

U.S. (Sentry)

Error logging and diagnostics

Functional SaaS provider

Codemagic

Build and deployment automation

CI/CD provider

Because our operations span multiple jurisdictions, your information may be transferred to and processed in the United States and Canada. We implement Standard Contractual Clauses (SCCs) and equivalent safeguards to ensure compliance with GDPR, PIPEDA, and CCPA/CPRA requirements.

8. Legal Bases for Processing (EU/EEA)

Under the GDPR, we process personal data based on the following legal grounds:

  • Contractual necessity: to provide platform functionality and maintain your account.

  • Consent: for collecting optional or sensitive data (e.g., voice interactions).

  • Legitimate interests: to ensure platform security, improve models, and conduct analytics.

  • Legal obligations: to comply with applicable law and protect our rights.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete information

  • Erase (“right to be forgotten”) your personal data

  • Withdraw consent at any time for consent-based processing

  • Object or restrict certain processing activities

  • Port your data to another provider in a machine-readable format

To exercise these rights, contact us at hello@speaksense.ai.
We will respond within 30 days (or as required by law).

10. Cookies and Tracking Technologies

We use cookies and local storage to:

  • Keep you signed in between sessions

  • Remember preferences

  • Conduct anonymous analytics

You can disable cookies in your browser, but some features may not function properly.

11. Children’s Privacy

SpeakSense is intended for users aged 13 and older (or 16+ in jurisdictions with higher minimums).
We do not knowingly collect personal information from minors below this threshold. If you believe a minor has provided information to us, please contact hello@speaksense.ai for prompt deletion.

12. Security

We employ administrative, technical, and physical safeguards consistent with industry best practices to protect your data, including:

  • Encryption in transit and at rest

  • Access controls and authentication

  • Secure infrastructure via Google Cloud Platform

  • Continuous monitoring and regular audits

No system is perfectly secure, but we strive to minimize risk through rigorous design.

13. Third-Party Services

We may engage limited service providers (as outlined above) solely for hosting, error monitoring, payments, and deployment. Each provider is contractually required to meet applicable privacy and data protection standards.

We do not permit these providers to use your personal information for their own purposes.

14. Data Protection Addenda

(a) European Union / EEA

Users in the EU/EEA are protected under GDPR. We provide:

  • Lawful basis for each processing activity

  • Standard Contractual Clauses (SCCs) for cross-border data transfers

  • A designated contact for privacy concerns at hello@speaksense.ai

(b) Canada

We comply with PIPEDA and other applicable provincial laws.
By using SpeakSense, you consent to the collection, use, and disclosure of your information as described in this Policy.

(c) United States (CCPA/CPRA)

California residents may request access to, deletion of, or information about data we hold on them by contacting hello@speaksense.ai.
We do not “sell” personal information as defined under the CCPA/CPRA.

15. Data Retention Periods

Data Type

Retention Duration

Notes

Account data

While account is active

Deleted upon closure

Uploaded content

Until deletion or 1-year inactivity

Expert-controlled

AI interaction logs

Up to 12 months

Used to improve performance

Payment records

As legally required

Retained for accounting

Backup archives

≤ 90 days

For disaster recovery

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology or legal requirements. Material updates will be communicated via email or within the platform. Your continued use of SpeakSense constitutes acceptance of any revisions.

17. Contact Us

For any privacy-related inquiries, requests, or complaints, please contact:

SpeakSense AI Inc. (d/b/a SpeakSense)
30 Adelaide Street East, Suite 1201
Toronto, Ontario, Canada M5S 3G8
Email: hello@speaksense.ai

Appendix A
Privacy at a Glance

Who we are
SpeakSense AI Inc. (d/b/a “SpeakSense”) is a Canadian company headquartered at 30 Adelaide Street East, Suite 1201, Toronto, Ontario M5S 3G8.
We build SpeakSense — an AI platform where Experts upload content to create “Spaces” that Users can explore, converse with, and learn from.

What we collect

  • Account info (email, name, password)

  • Uploaded content (files, images, video, audio)

  • AI interactions (prompts and responses)

  • Device and analytics data (IP, usage, browser type)

  • Payment details (handled via secure third-party provider)

  • Optional voice data (if you use audio features)

How we use it

  • To operate and improve SpeakSense

  • To train and enhance AI models using public Spaces only

  • To maintain platform security and troubleshoot errors

  • To process payments

Your choices

  • Delete your data or account anytime

  • Control whether a Space is public or private

  • Opt out of cookies or revoke consent

  • Request access, correction, or deletion at hello@speaksense.ai

What we don’t do

  • We never sell your data

  • We don’t share information with advertisers or marketing partners

How long we keep it

  • Active data: as long as your account is active

  • Inactive Spaces: deleted after 1 year

  • Backups: securely purged within 90 days

Children
For users 13 + (16 + in some jurisdictions).

Appendix B

Data Safety Table

Data Category

Examples

Collected?

Purpose

User Control

Personal Info

Name, email

Account setup, login

Delete via account settings

Files & Docs

PDFs, PPTs, videos, images

AI context & collaboration

Expert controls visibility

Audio

Voice input

✅ (if used)

Speech-to-text & interaction

Delete at any time

App Activity

Prompts, usage logs

Model improvement (public data only)

Request deletion

Device or other IDs

IP, browser, OS

Security, analytics

Limited opt-out via cookies

Payment Info

Through Stripe or similar

Subscription, billing

Contact payment provider

Diagnostics

Error reports via Sentry

Troubleshooting

Not user-configurable

Location

Approx. IP-based region

Regional compliance, latency optimization

N/A

Marketing

Email newsletters

N/A

N/A

Third-Party Sharing

Hosting & analytics vendors

Platform functionality only

Covered by contracts

Data Encryption

In transit & at rest

Data Deletion Window

Within 30 days of request or 1 year inactivity